Privacy Policy
Effective Date: April, 17, 2025
At Jay J Roofing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, request services, or apply for a job with us.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email, address, phone number and mailing address when you submit a contact form, request a quote, or inquire about our services.
- Service-Related Information: Details about your property or project (e.g., roofing needs, siding preferences) provided during consultations or assessments.
- Job Application Information: Resume, cover letter, and other details submitted through our careers page or email for employment opportunities.
- Website Usage Date: Non-personal information such as IP address, browser type, and page visited, collected via cookies or analytics tools to improve our website.
2. How We Use Your Information
We use your personal information for the following purposes:
- To respond to your inquiries, provide quotes, and deliver roofing, siding, and exterior assessment services.
- To schedule appointments, communicate project updates, and ensure customer satisfaction.
- To process job applications and contact candidates for employment opportunities.
- To improve our website and services through analytics and user feedback.
- To comply with legal obligations or protect our business interests.
3. How We Share Your Information
We use your personal information for the following purposes:
- Service Providers: With trusted partners (e.g., payment processors, email services) who assist in delivering our services, under strict confidentiality agreements.
- Legal Requirements: When required by law, such as to comply with a court order or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred with appropriate safeguards.
4. Cookies and Tracking Technologies
Our website may use cookies to enhance your experience, such as remembering your preferences or analyzing site performance. You can manage cookie settings through your browser, but disabling cookies may affect website functionality.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
As a resident of Canada, you have the right to:
- Access, correct, or delete your personal information held by us.
- Withdraw consent for certain data uses (where applicable).
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
To exercise these rights, please contact us using the details below.
7. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. For example, we may keep client contact details for ongoing service needs or legal compliance.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., social media platforms). We are not responsible for the privacy practices of these sites and encourage you to review their policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us:
Jay J Roofing
Email: Jayjroofing@gmail.com
Phone: (226) 338-6633
Address: 326 Wellington St N, Kitchener, ON N2H 6R6
